Privacy Policy

Last updated: 1 August 2026

BDH Creative (“we”, “us”, “our”) operates bdhcreative.com and is a brand of BDH Collective Inc., based in Montreal, Canada. This policy explains what personal information we collect, how we use it, and the choices you have. By using our website you agree to the practices described here.

1. Information we collect

We collect information you provide directly and information collected automatically:

  • Order information: name, billing and shipping address, email address, phone number, and the products you purchase.
  • Account information: username, password, order history, and saved addresses if you create an account.
  • Payment information: processed securely by our payment providers. We never store your full card number on our servers.
  • Communications: messages you send through our contact form or by email.
  • Automatic data: IP address, browser type, device information, and pages visited, collected through cookies and similar technologies (see our Cookie Policy).

2. How we use your information

  • To process and deliver your orders and send order updates.
  • To manage your account and provide customer support.
  • To send marketing emails if you have opted in. You can unsubscribe at any time.
  • To improve our website, products, and shopping experience.
  • To prevent fraud and comply with legal obligations.

3. Sharing your information

We never sell your personal information. We share it only with service providers who help us run the store:

  • Fulfillment partner: Printful, our print on demand producer, receives your name, shipping address, and order details so your items can be produced and delivered.
  • Payment processors: The payment providers enabled at checkout process your payment securely.
  • Shipping carriers: receive your delivery details to bring your order to you.
  • Website services: hosting, analytics, and email providers that operate under confidentiality obligations.
  • Legal requirements: if required by law, court order, or to protect our rights.

4. Data retention

We keep order records for as long as required for tax and accounting purposes. Account data is kept until you delete your account. Marketing data is kept until you unsubscribe.

5. Your rights

Depending on where you live, you may have the right to access, correct, or delete your information, object to or restrict processing, and withdraw consent for marketing at any time. To exercise any of these rights, contact us using the details in section 8. We may need to verify your identity first.

6. Security

We use SSL encryption, trusted payment processors, and access controls to protect your information. No method of transmission over the internet is 100% secure, but we work to protect your data using industry standards.

7. Children’s privacy

Our website is not directed to children under 16 and we do not knowingly collect their personal information. If you believe a child has provided us information, contact us and we will delete it.

8. Contact us

BDH Creative, a brand of BDH Collective Inc.
Montreal, Quebec, Canada
Email: [email protected]

9. Changes to this policy

We may update this policy from time to time. The date at the top shows the latest version. Significant changes will be announced on the website.